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Atom Alpha Series

Specification

Total bike delivered 32 units by January 2022. To catch up with your bike development & progress feel free to text +62 882 3213 2254.
SANDBOX ORIGINAL
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RANGE 1 16KM 24KM
PRICE IDR 13.000.000 (EXCL. PPN + SHIPPING) IDR 17.000.000 (EXCL. PPN + SHIPPING)
LIGHTING NOT INCLUDED INCLUDED
SIDE MIRROR NOT INCLUDED INCLUDED
HORN NOT INCLUDED INCLUDED
LOGO CUSTOMIZATION NOT AVAILABLE AVAILABLE
SPEEDOMETER & SWITCH ANALOG DIGITAL
CHARGER TYPE 110W 220W
CHARGING TIME 4 HRS 3 HRS
BATTERY 21700 Li 480Wh 21700 Li 720Wh
WEIGHT 36KG 38KG
LOCK SYSTEM NONE NFC TAP CARD
TOP SPEED 35KM/H (TESTED ON 70KG WEIGHT RIDER)
TIRE SIZE 3.50 X 10 INCH
CONNECTIVITY NONE QUEST MOBILE APP
SERVICE & WARRANTY NONE 3 MONTHS
FREE HOME SERVICE (JABODETABEK, JAWA) & PARTS
6 MONTHS
FREE DIY TOOLS & PARTS
12 MONTHS
MOTOR AND ELECTRONICS PARTS WARRANTY
AVAILABLE COLOURS SPACE GREY BLACK / WHITE / RED
BUY NOW BUY NOW
Note on Range: This range is based on flat road, regular driving style and average weight rider, 70 kg. Riding uphill, sudden accelerations and more load may significantly reduce this number
Remember! The bike will come without add-ons such as fender (spakbor) and front basket. For custom colours and modification, please contact us directly to +62 882 3213 2254 or info@questmotors.id

FAQs

Placing Your Preorder

I just customized my Atom Alpha and submitted my order. What’s the next step?
After placing your preorder, we will process your enquiry in person by contacting your Whatsapp / phone.

What shipping options are available?
QUEST offers several delivery options. Once your Atom Alpha is ready to ship, a member of the QUEST team will review the shipping options available to you depending on the location.

Financing & Business Enquiry

How do I apply for QUEST Financing?
Financing is not available at the moment.

Can you build a custom Electric Vehicles for my business solution?
If you are a business owner who needs a custom solution, email us at info@questmotors.id

Payment

What payment methods are accepted?
Bank Transfer or via Tokopedia for Down Payment

Final payment upon delivery is received via:
Bank Transfer

Delivery & Charging

When will I receive my Atom Alpha?
We usually keep 4-5 ready stock at all times. If we run out of stock, production of your bike will take between 1-2 weeks. Please check the Bike Status with our Sales Rep on Whatsapp +62 882 3213 2254

How do I charge QUEST Atom Alpha at home?
Lite Charger is 100W. Larger battery’s charger is 200W. Each is about the size of an adult’s palm and looks like a laptop’s charger. Fit in your backpack. With 2-prong adapter, it can plug anywhere

After-sales Maintenance & Service

What happens if I have an issue on my Atom Alpha, who do I call?
Atom Alpha bikes are easy to service and beyond the electronics, it has standard bicycle components. This means that for any typical flat tire replacement, brake adjustments or yearly maintenance you can go see any professional bike mechanic.
For electronics repair and troubleshooting (battery, motor, display, lights, etc) please contact us directly via e-mail or Whatsapp. Our main workshops are located in Bandung and Semarang, Indonesia and can help you troubleshoot easily.
Most issues can be solved over a message, phone, or a video call with one of our technicians. If not, we will send technicians over to you home to perform the repair.
To help expedite the process of Repair and Service, please make sure you have your original invoice, photos and / or videos of the issue and clear description of the problem you are experiencing at hand when contacting us.

Is EV maintenance easy?
Easy. Basic EV maintenance are done through mobile application hence practical. There is no oil that needs to be changed periodically. QUEST EV’s health can also be monitored through the application or home service without having to be taken to a repair shop.

Can I service QUEST EV at a regular repair shop?
Not all QUEST EV problems concern its electrical system. If the problem lies in mechanical parts such as tires, brakes, frame, or handlebar hinges, service service can be carried out in a regular repair shop.

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