Before performing any work on your Atom Alpha, be sure to also turn off the power system and wear proper protective equipment for electrical components.
For transportation purposes, tires are installed partially inflated. Tires must be inflated using a pump with a Schrader valve tip to the recommended 18 – 25 psi (1.24 – 1.72 bar).
- Natural Tire Size: 20” x 4.25” for the rear and front.
Power output will vary depending on battery capacity. If your battery is at 20%, for example, it won’t have as much power as a fully charged battery. If your Atom Alpha has been shipped to you along with the battery, please fully charge the battery first. The battery is fully charged when the LED light on the charger is green.
First Time Charging
We recommend charging the battery for 6-8 hours on the first charge. This will help condition the lithium-ion cells for optimal performance.
Atom Alpha’s Battery
Atom Alpha’s battery is designed to be charged while mounted and not recommended to be removed without proper skills, training, and tools. Atom Alpha’s battery pack is also not designed to be swappable as it increases risk of electric shock, premature degradation of battery lifecycle and performance, and potential dirt getting stuck in the connections.
Charging the Bike
When the charging process starts, the charger LED turns red. Once the battery is charged, the LED turns green.
- Remove the charger cable from the battery charging port.
- Remember to put the protective cap back onto the battery charging port after charging to protect it from dirt and moisture.
- Unplug the charger from the socket.
Always make sure there is plenty of ventilation and a dry, fireproof environment for the charger and follow these operating instructions.
- Do not leave the battery connected to the active charger for more than 8 hours.
- Do not leave the charger connected to a socket for more than 48 hours.
- Charge the battery and use Atom Alpha at least once every 30 days.
- Do not store Atom Alpha for more than 24 hours with an empty battery. This prevents a deep discharge with irreparable consequences from occurring.
- Do not use the charger if the charger, main cable or connector cable have any visible signs of damage.
- After being charged, if the battery remains connected to the charger, it will turn on and off again in short spurts of green light. This is not a defect. It simply indicates that individual battery cells are being slowly charged. Nevertheless, make sure that the battery is not connected to the charger for more than 48 hours.
- Check the condition of both tires making sure the tread is in good condition free from punctures, cracks, and deformations.
- Maintain proper tire pressure. We recommend a range of 18 until 25 psi (1.24 – 1.72 bar) dependent on the weight of the rider and type of terrain.
- Ensure wheels are true and properly dished.
- Pull both brake levers. You should feel an obvious pressure point and the levers should not be able to touch the handle.
- Look out for any loose cables.
- Make sure the male and female plugs are properly connected.
- Ensure wheels are true and properly dished.
- Verify that the wiring on the frame is secure and free from any moving parts that may damage the wiring. This includes any wires and brake cable lines near the wheel or other moving parts
- Check that your display turns on and functions properly.
- Make sure that the kickstand is tightly secured, and not rubbing against the ground or tires.
- Do not sit on Atom Alpha with a kickstand engaged.
Powering On Atom Alpha
- Disengage the kickstand, grab the brake handle to engage the brakes, and sit on Atom Alpha. Press the throttle power switch button to turn Atom Alpha on.
- Tap the NFC Card to turn the power to the motor. The throttle is now active and you’re ready to ride.
Left lever : Rear Brake.
Right lever : Front Brake.
Powering Off Atom Alpha
- When you are done riding your Atom Alpha it is important to turn off the power properly.
- Turn off Atom Alpha by first pressing the power switch button on the throttle.
In order to prolong the life expectancy of your Atom Alpha, here is an example of a maintenance schedule, under intended use, that we recommend the following :
Before and After Each Ride
- Check the alignment of the wheels.
- Check the state of charge of the battery.
- Check that brakes function properly.
- Check tires for any punctures, and wheels for proper alignment.
- Store Atom Alpha carefully in a clean and dry place.
- Check that your kickstand is tightly secured.
- Check for loose cables or wires that may be strained when turning the front wheel from left to right.
- Check for loose nuts such as under the seats, foot rests, or lamps.
- Inspect the handlebar and steer tube for any unusual movement.
- Check the cables, tires, handles.
- Check the wear of brake rotors, brake pads, and replace them if necessary.
Each Six Months
- Inspect the frame, fork and look for signs of cracks in the metal.
- Check the bottom bracket and crankshaft and tighten the bolts on each crank.
- Check and grease the wheel hubs, headset, all parts in friction.
Washing and Caring for Atom-Alpha
- Dirt, mud, and other elements can damage your Atom Alpha. Regularly clean your Atom Alpha and protect it against corrosion.
- Use clear water for cleaning and a gentle soap if necessary to dissolve grease and other residues.
- Do not spray water directly onto your Atom Alpha. Instead, use a lightly damp cloth to wipe down any dirt or debris.
- After drying your Atom Alpha, treat surfaces with a care product. Finally, wipe all parts with a clean, soft cloth.
- Do not clean your Atom Alpha with a strong water jet or steam jet from a short distance. The water can get passed the seals and get inside the bearings. Lubricants are then diluted, increasing friction. In the long run, the bearing surfaces will deteriorate.
Atom Alpha has tire sizes of 90/90-10 rubber tires with inner tubes and a rim liner. The tube size for both the front and rear tires is 10″ x 4.00″. The tires are designed for durability and safety for regular scooter activities. However, tires must be checked before each use for proper inflation and condition. Proper inflation, good maintenance, and quick replacement will help ensure that the operational characteristics of your Atom Alpha will be maintained and dangerous conditions avoided.
Tires must be inflated using a pump with a Schrader valve tip with a recommended pressure between 18 and 25 psi (1.24 – 1.72 bar). Check the condition of the tires and rims for damage, cracks or deformation. The minimal tightening torque of the wheel nuts is 25ft/lb (33.89 N m).
It is essential that the proper air pressure is maintained in the tires all the time. Do not under-inflate or over-inflate your tires. Low pressure can cause loss of control and tires that are too inflated can burst. Failure to maintain proper air pressure rating indicated in the handbook may at any time result in tire and/or wheel failure.
Inflate your tires from a regulated air source with an available manometer. Inflating your tires with an unregulated air source could over-inflate them, resulting in an exploded tire. When tire wear becomes obvious or a hole in the tire is found, you must replace the tires and / or tubes before using Atom Alpha, otherwise injury to operators and / or damage to your Atom Alpha could occur. In addition to proper inflation, correct wheel alignment helps to decrease tire wear. If you find a tire is worn unevenly, have a professional motorcycle mechanic check the wheel Alignment.
Brakes are an integral part of the operation of your Atom Alpha and must be properly maintained, adjusted, and replaced. If any of the below is not within your skill set we recommend taking your Atom Alpha to an E-bike specialist or professional motorcycle mechanic. Mechanical brake lines require maintenance not only on the pads and rotors but also on the brake cables.
The wear of the pads on a mechanical disc brake can be regulated by unscrewing the cable tension knob. There is a complimentary adjustment of the inner pad which can be tightened closer or removed from the disc by screwing it in or out with a 5 mm Allen key. To ensure maximum service life of the brake components, avoid contamination of the pads and the disc by greasy substances.
Regularly check the condition of your cables, ducts or harness and the wear of your pads. Some discs are only compatible with “resin” pads. Do not use a metal pad with discs marked “Resin”.
For better ergonomics and safety, we advise you to adjust the brake levers in a position that places it as a natural extension of the user’s arms. If you have any questions or concerns, please contact Atom Alpha.
New Brake Pad & Rotor Ben-in Process
Any time you replace your brake pads, rotors, or both, it is important they are properly bedded for optimal performance. To bed your brakes properly after replace- ment, accelerate your Atom Alpha up to 30 km/h and then engage your brakes to bring Atom Alpha to a near stop, and then repeat the process up to 8-10 times. This process allows your pads to wear evenly as well as remove surface glaze and contamination from installation.
Replacing the Pads
When pads are worn, make sure to adjust both clearances between the rotor and pad so that they are equal and balanced. If only one side isadjusted it will cause braking failure.
- Pads and pad holders are held in place by a cotter pin on the caliper. To remove the pads and pad holder, straighten the cotter pin and remove, then gently push out the pads and holder. This may be easier to achieve by using an Allen wrench.
- Once free of the caliper, the pads may be easily removed from the pad holder.
The battery is the most important component of your Atom Alpha. Following a few simple rules, you can optimize its life:
- Do not store a discharged battery. It could go into deep discharge which will reduce its life.
- Make it a habit to recharge at the end of each ride, so your Atom Alpha will always be ready to go again.
- Observe operating conditions between 4°C – 30°C.
- Do not leave your battery exposed to high temperatures or direct sunlight for long periods of time (for example, on the back of a car in direct sunlight).
- Do not dispose of the battery in your trash. There are proper disposal methods for lithium-ion batteries. Please check your local waste management regulations.
Do not open the battery. There is a risk of short circuit. Opening the battery will void the warranty. Protect the battery against mechanical damage, heat (in case of prolonged exposure to sunlight), fire, and immersion in water. There is a risk of explosion. In case of damage and improper use of the battery, vapors may emanate. Keep children away from the battery
To charge the battery, use only the original charger or charger approved by the manufacturer. Disconnect the charger from the power supply when charging is complete.
The maximum range of a full charge depends on many variables such as: age of battery, type of terrain and incline, rider weight, speed, outside temperature, driving style or tire pressure.
Conditions that affect your battery’s range:
- Temperature : Extreme cold and heat can affect the battery’s capacity.
- Total Number of Charge Cycles : As the battery ages, total capacity can decrease. The battery has a total of 1,000 full cycles when it’s new.
- Wind : Riding into a strong headwind can decrease range.
- Road Conditions : Excessively rough or hilly terrain requires the consumption of more power.
- Load : Carrying extra cargo on Atom Alpha or in a backpack will use more energy.
- Rider Weight : Please observe the max weight of 100 kg.
- Poor Maintenance : Under-inflated tires, mal-adjusted brakes, can decrease range.
- Acceleration : Repeated acceleration from a standing start.
Tips for Maximizing Range
- Charge the battery at a comfortable temperature range between 18.3°C – 23.9°C.
- Lithium-ion batteries have no chemical memory, and it is not necessary to discharge the battery completely for the best performance. Charging a partially full battery will have no negative effect.
- Maintain proper tire pressure.
- Operating temperatures between 4°C – 30°C will significantly increase range.
Never charge the battery in a flammable environment. For safety reasons, the charger and the battery must be placed on a dry, non-flammable surface. Never charge or use a defective battery. Never send a battery by postal mail by yourself! A battery is in the category of hazardous/dangerous goods and requires certification to send by mail. Doing so without proper certification is punishable by law. Immediately remove the battery from Atom Alpha if you notice damage to the electrical system and visit your local E-bike Specialist for inspection or contact Atom Alpha directly. Any lack of professional expertise may cause damage or serious injury.
It is not possible to adjust the seat height of the Atom Alpha. It is fixed to the frame with bolts. For maintenance, use a cloth and water with mild soap to clean. Avoid leaving the chair in the sun too long, as the fabric can be damaged by the sun’s UV rays.
Avoid wearing clothing that could puncture or tear the chair. Alpha Atoms are subject to wear and tear, like all mechanical parts. Materials and parts react differently to wear and abrasion. If the intended life of a part is exceeded, it is possible that it will suddenly fail, which is a certain danger to motorists. Any type of crack, scratch, or discoloration in a highly stressed area indicates maximum wear of a part. Therefore, it must be replaced immediately. It is important to use genuine parts that are properly specified for safety-critical components during the replacement of worn parts.